All papers and reference citations will follow APA format. Refer to the Publication Manual of the American Psychological Association (6thedition) and APA Guidelines posted on the course & FSW websites.

APA Format– this is a scholarly paper and APA formatting will be strictly adhered to. This will include title page, reference page, headings for each topic, in-text citations for all references and at least current (within the last 3-5 years) peer-reviewed references.

Assignments are submitted to the PAPER area in Canvas by DAY 7 of the assigned week.  Turn-it-in©will be used.  All papers will be evaluated by Turn-It-In©software for evidence of potential plagiarism.  See VII B. in syllabus.

**Write a 6-8-page paper, not including title and reference pages with answers to the questions below.  Be clear, concise and answer the presented questions.  Learning gained from the IHI Open School QI courses is important to assist you in completing this paper. One point per day are deducted for late submissions.

  1. Go to the following web site: HHS Hospital Compare website: to an external site.)

Find data for University of Florida Health Shands Hospital in Gainesville Florida, Cape Coral Hospital in Cape Coral Florida, and Tampa General Hospital in Tampa Florida, and national and state (Florida) data for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) through the Hospital Compare site.  You will need to explore this site to locate the comparison tables.  You will need to click through several screens to get the required data.

This Scholarly Paper needs to focus on the following information:

  1. The purposes of the patient hospital experience data collection by the U.S. government.Include information on the impact these scores have on hospital operations, finances, quality, safety. Discuss these questions with your unit leadership. .
  2. Select one specific question from the collated results. Discuss results for your institution or the selected criteria from the nursing unit level perspective compared to the two (2) other local hospitals and state and national data. Include the data you found for this one question.. Did you identify a gap in practice that needs improvement and could improve the score?
  3. Develop a concrete plan to improve the score you selected for change. Make sure to include:
    1. The specific steps in the plan you develop must include:
      1. The proposed interventions and timeline for implementation of the interventions,
      2. Timeframe for measurement of results, be specific. Must be related to the metrics you would use to measure success of your plan
      3. A brief description of any tools or projects to be used in the proposed plan and implementation,
      4. How you will “promote” the plan to your manager and co-workers to gain support for the project.

Your paper should reflect your synthesis of the literature you find with appropriate references to support your plan.  This will involve investigating patient hospital experience literature and process improvement content and methods.

NOTE:  You joined the IHI (Institute for Healthcare Improvement) at no charge to access performance improvement tools.  This is an excellent resource for your professional practice and in many courses in this and future programs. Starting the CE courses by week 2 will enable you to have the tools and content on process improvement for this paper.


Hospital data analysis