The interim chief executive of Imagine Hotel Group is worried about the deteriorating performance of the organisation. He has asked Linda Harris, the personnel manager, to produce a report for the board of directors that would enhance the people function at the company. He has further provided her with the necessary resources to undertake an in-depth analysis and to develop a plan of action. For the preparation of her report, Linda has come to you as an old friend and HR consultant for assistance. Your tasks are as follows:

  1. Conduct an analysis of the Imagine Hotel Group case study from a strategic human resource management perspective.
  2. On the basis of your analysis and the evidence from the case study, make recommendations for the improvement of the people function within Imagine Hotel Group
  3. Produce a one-page action plan for the changes that you propose to make, incorporating estimated timings and costs.
Human Resources in Context